At LearnFormula, we want you to feel confident in your purchase. We offer a simple, clear refund policy that gives you time to evaluate your course or subscription and make sure it meets your needs.
1. 10‑Day Money‑Back Guarantee
You are entitled to a full refund within 10 days of purchase if you are unhappy with a course or subscription you bought on LearnFormula.com or CPDFormula.com and request the refund within that timeframe. This applies to individual courses and subscription plans.
To request a refund within this period:
Contact us at [email protected]
Or use the live chat support on the website.
2. Completion and Certificate Rules
A refund will not be provided if:
You have completed all course components, or
You have generated a certificate for the course.
Completing the course or downloading certificates indicates the content has been used, and at that point refunds no longer apply.
3. Free Trial Policy
If you start a free trial, you can cancel within the trial period without being charged.
Example: You start a 7-day trial on February 1. You must cancel by February 8 to avoid being charged.
If you don’t cancel within the trial period, the subscription will automatically begin, and standard refund rules apply.
You can read more here: Free Trial: What You Get and How It Works
4. Subscription Renewals
Automatic renewals are eligible for the same 10‑day refund policy. If a renewal posts to your account and you decide you do not want the renewed subscription, you must request the refund within 10 days of the charge date.
5. Abuse of Refund Policy
If LearnFormula believes a user is abusing the refund policy (for example, repeatedly completing courses and then requesting refunds), we reserve the right to suspend or terminate your account and refuse future access.
6. How Refunds Are Processed
Once a refund is approved, it will be issued to the original payment method. Refund times can vary depending on your payment provider or bank.