This article includes instructions for how you can check to see what email address is registered to your LearnFormula account, or if you have created more than one account. The troubleshooting steps below may be helpful if you’re encountering login issues, or if you’re having trouble finding courses you enrolled in.
How to confirm what email address you have registered with LearnFormula
If you’re logged into your LearnFormula account, you can check to see what email address you registered by navigating to your profile settings page.
Missing course tip: if you recently signed up to LearnFormula and enrolled in a course, but you didn’t receive a confirmation email, this could indicate an error was made when you entered your email address.
Check the email address that is listed in the Email section of your account settings and carefully review it to make sure no typo was made by mistake when you created your account.
If an error was made, our system would have attempted sending your confirmation email to the incorrect address. Provided the enrollment went through, however, your course should be available on the My Learning page.
If your email address was incorrectly entered, you can update your LearnFormula account’s email address and then log in moving forward with that address.
If the email address was incorrectly entered, and the address you want to enter is already assigned to another LearnFormula account you created, then please submit a merge account request.
If you’re not logged into your LearnFormula account
Try a password reset: If you can’t remember what email address you used to sign up to LearnFormula, and therefore, you can’t log in, try resetting your account’s password by entering different email addresses you use. Be sure to check your junk/spam mail folder for your password reset email.
If you believe you may have created a LearnFormula account with an incorrect email address that included a typo, please contact our support team and provide the requested information.
Check all your email accounts for confirmation emails from LearnFormula: when you enroll in a course, a confirmation email from [email protected] is sent to the email address registered to your LearnFormula account. Be sure to also check your junk/spam mail folder.
Try logging into LearnFormula using the email address you received the confirmation email in.
If you can’t remember the password you used to sign up, initiate a password reset for your LearnFormula account.
Missing course tip: if you find emails from LearnFormula in more than one of your email accounts, this could indicate that you have more than one, active, Learnformula account. The course you’re looking for could be registered to one of your other accounts.
Did you create your LearnFormula account using the Apple, Google or Facebook sign up option?
It’s also possible to create a LearnFormula account using your Apple, Google or Facebook credentials.
If you used your Google or Facebook credentials to sign up to LearnFormula then the email address you have registered for that account will also be listed in your LearnFormula account settings page.
If you used the Apple sign up option, then you will see either your Apple account’s email address in your LearnFormula account settings page, or a unique, private email address, depending on what you selected during the sign up process.
Have you discovered you created more than one LearnFormula account?
If you determine that you have more than one LearnFormula account, and would like to merge them, learn how you can submit a merge account request.